Q how to Unlink my social login accounts.
A You can unlink you social login accounts under account detail.
To login you account, you should be set password before unlink your social account.
- Sign in to your account.
- Click Avatar icon on top-right and select Account Details
Q What is mean that “In stock (can be backordered)” on the product detail or Cart page.
A Usually, Wholesale customer only can see backorder message of all merchandise. If there is message that “In stock (can be backordered)”, it activated by request of customer’s back-order or special order. You can also request back-order which you really like.
Q How to request back-order
A if items you want remain limited quantity, you can request back-order. You can send message using Contact us form. If the item is continue and available specific in-stock delivery schedule, we will activate back-order message for the item and email to you with available date. Except for bulk qty of back-order or special order, we do not request any security deposit.
Q I have registered retail customer. How can I change my account to wholesale account.
A Here is two option for wholesale account.
- Make new wholesale account. GO
- Request account change to wholesale.
If you want to change your account to wholesale, we need additional information like below.
– Company name
– Company address
– Your full name
– Your position
– Contact phone number
– Contact email address
– Resales permit or EIN number for business
– Your shipping company account# (optional)
After review we will change your account to wholesale within 3 business day.